Términos y condiciones

---

Delivery Fee

For deliveries within the MMQT area, a fee of $50 USD will be applied.

This charge will be required when the originally scheduled delivery time for the catering service is changed with less than three (3) hours’ notice.

In such cases, an additional 5% of the invoice subtotal will be added as an adjustment for operational changes.

Last-Minute Requests

Orders placed with less than four hours’ notice will be considered immediate requests. Due to the nature of the service, these cannot be canceled once confirmed.

Custom Catering

We define custom catering as any request that includes products not featured on our regular menu, requires special transportation for procurement, or involves specific delivery conditions.

For these types of orders, in the event of cancellation, we kindly ask to be notified at least 24 hours in advance, in order to make the necessary adjustments without setbacks.

Hot Dishes

All dishes that require cooking, on-the-spot preparation, or cold preservation must be canceled at least six (6) hours in advance.

Each dish is prepared fresh to ensure the quality, flavor, and freshness that define our service.

Containers and Presentation

To provide you with a personalized experience, the cost of trays, containers, or plates may vary depending on the type of material required for presentation.